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Privacy Policy

Last updated: 21 October 2026

On this page

  1. Who we are
  2. What personal data we collect and why
  3. Consent and how we use your data
  4. Who we share data with
  5. How long we keep it
  6. Keeping your data safe
  7. Children
  8. Your rights
  9. Questions, complaints and grievances
  10. Links to other websites
  11. Changes to this notice
  12. Governing law

The short version

  • We do not use analytics, advertising or tracking cookies, and we never sell your data.
  • We only collect what you choose to send us (a call, WhatsApp message or email) so we can reply and arrange your appointment.
  • Google Maps loads only if you allow it.
  • You can ask us to show, correct or erase your data, or withdraw your consent, at any time by emailing us.

Who we are

Dr. Preeti's Smile Dental Care (“we”, “us”, “the clinic”) is a dental clinic run by Dr. Preeti Tamaskar at Shop No 105, Upper Ground Floor, D Block, Central Avenue, Kamal Vihar Rd, Sector 7B, CBD Chowk, Raipur, Chhattisgarh 492015.

Under the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the rules made under it, we are the Data Fiduciary for personal data collected through this website. This page is our privacy notice. It is written to be read on its own, in plain language.

It covers this website. Information you give us in person at the clinic, including your health history, is described in the section “Information you give us at the clinic”.

What personal data we collect and why

DataWhy we use itWhen we collect it
Contact details and your message: name, phone number, email address, the treatment you ask about, preferred time, and anything you write to usTo reply to your enquiry, offer and confirm appointments, and follow up on what you askedOnly when you contact us by phone, WhatsApp or email
Technical data: IP address, browser and device type, pages requested, date and timeProcessed automatically by our hosting provider to deliver the website, keep it secure and prevent misuseEach time you visit
Google Maps data: your IP address and any identifiers Google setsTo show the clinic's location on a mapOnly if you click “Allow Google Maps”
Your privacy choiceTo remember whether you allowed Google MapsStored only in your own browser; it is not sent to us

What we do not do

  • We do not use analytics, advertising or tracking tools on this website.
  • We do not sell or rent your personal data.
  • We do not profile visitors or show targeted advertising.
  • This website has no user accounts, comment sections or sign-up forms for visitors. The login at /admin is for authorised clinic staff only.

Information you give us at the clinic

When you visit the clinic, we ask for personal and health information (for example, your medical and dental history, X-rays and treatment records) so we can examine and treat you safely. We collect this in person, with your consent, and keep it as part of your clinical record. This website does not collect it. If you choose to send a photograph or X-ray by WhatsApp or email, we use it only to answer your enquiry or advise on treatment.

Consent and how we use your data

We process your personal data on the basis of your consent, which you give by a clear action such as contacting us or clicking “Allow”. We may also process it for the “legitimate uses” the DPDP Act permits, such as responding to a request you voluntarily made and for which you provided your contact details, responding to a medical emergency, or complying with the law.

We use your personal data only for the purposes listed in this notice. You can withdraw your consent at any time, as easily as you gave it (see “Your rights”). Withdrawing does not affect anything we did lawfully before you withdrew. It may mean we can no longer provide a service that depends on that data.

Who we share data with

We use trusted service providers (“data processors”) who handle data only on our instructions:

ProviderWhat they do
CloudflareHosts and delivers this website; processes technical data such as IP addresses
SupabaseDatabase and login used by clinic staff to publish blog articles. It does not store visitors' personal data
Google (Gmail and Google Maps)Email delivery; and the map, only if you allow it
WhatsApp (Meta)Messaging, only if you choose to message us on WhatsApp

We may also disclose personal data to courts, regulators or authorities when the law requires it.

Transfers outside India. Some of these providers process data on servers outside India. We transfer personal data only to the extent the DPDP Act allows, and subject to any restriction the Government of India may notify.

How long we keep it

  • Enquiries and messages: for as long as needed to deal with your enquiry and any follow-up, then deleted or archived.
  • Clinical records: for the period required by the dental and medical record-keeping rules that apply to the clinic.
  • Technical and security logs: for the period needed to keep the website secure, and as long as the law requires.

When we no longer need personal data for its purpose, and no law requires us to keep it, we erase it.

Keeping your data safe

We take reasonable security safeguards to protect personal data. These include encrypted connections (HTTPS) on this website, restricting the staff login to authorised clinic users, and database rules that stop the public from reading or changing anything that is not publicly published. Our providers maintain their own security measures.

If a personal data breach affects you, we will inform you and the Data Protection Board of India as the law requires.

Children

The DPDP Act treats anyone under 18 as a child and requires the verifiable consent of a parent or lawful guardian before processing a child's personal data. This website is intended for adults. Appointments for children should be arranged by a parent or guardian, whose consent we will ask for before treatment.

We do not knowingly collect children's personal data through this website, we do not track or monitor children's behaviour, and we do not direct advertising at them.

Your rights

Under the DPDP Act you have the right to:

  • Access information about the personal data we process about you, and about who it has been shared with;
  • Correct, complete or update your personal data;
  • Have it erased, unless we must keep it to comply with a law;
  • Withdraw your consent at any time;
  • Seek grievance redressal (see below); and
  • Nominate another person to exercise your rights if you die or become unable to do so.

To exercise any of these rights, email or phone us using the details below. We may ask you to verify your identity first. There is no charge. We aim to respond within 30 days, and always within the time the law allows.

Questions, complaints and grievances

For any question about this notice or how we handle your personal data, or to make a complaint, please contact:

Dr. Preeti's Smile Dental Care
Attn: Dr. Preeti Tamaskar
Shop No 105, Upper Ground Floor, D Block, Central Avenue, Kamal Vihar Rd, Sector 7B, CBD Chowk, Raipur, Chhattisgarh 492015
Email: [email protected]
Phone: +91 90399 06268

Please raise your concern with us first. If you are not satisfied with our response, you may complain to the Data Protection Board of India as provided in the DPDP Act.

Links to other websites

Our website links to services such as Google Maps and WhatsApp. They have their own privacy policies and we are not responsible for how they handle your data.

Changes to this notice

We may update this notice, for example if the law changes or we start using a new service. The latest version is always on this page with the date it was last updated. If a change affects how we use your personal data, we will make that clear on the website.

Governing law

This notice is governed by the laws of India.

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